Frequently Asked Questions

About Vulnscanner AI

What is a vulnerability scanner?

A vulnerability scanner is a tool that checks computer systems and websites for potential weaknesses or vulnerabilities that could be exploited by attackers.

How does Vulnscanner AI vulnerability scanner work?

By leveraging the power of AI and advanced algorithms, Vulnscanner AI scans your website code looking for known vulnerabilities and weaknesses.

What sets Vulnscanner AI apart from others in the market?

Vulnscanner AI main focus is simplicity and ease of use. Our goal is to allow everyone, regardless of technical knowledge, to secure themselves.

Accounts & Plans

Is there a difference in results by scanning a website without signing up?

When you sign up, scans are more and more in-depth. By signing up you gain access to more information such as what exactly is vulnerable and remediation tutorial reports.

What are the key differences between the free, pro, and enterprise plans?

The pro and enterprise plans autoscan your website daily, allows email alerts, allows unlimited scan, and fast support. The free plan has limited scans allowed per month and slower support.

Can I upgrade or downgrade my plan at any time?

Yes. When upgrading, you are charged and get access to additional features immediately, when downgrading you either get charged or stop getting charged at the beginning of your next billing cycle, depending on if you are downgrading to a paid or a free plan. You also lose additional features on billing cycle.

Vulnerability Detection & Scanning

What types of vulnerabilities does Vulnscanner AI identify?

Every known vulnerability that relates to WordPress core files, plugins, and themes. Tests are conducted also for SQL injections, XSS, and Path Transversal vulnerabilities.

Does Vulnscanner AI keep track of anything else besides vulnerabilities?

Yes, we also keep track of your online reputation, such as customers review and site reputation.

How does Vulnscanner AI keep track of my reputation?

We look for customers review on the web as well as website reputations on authoritative sources like google.

Does your scanner support both manual and automated scanning?

Yes, with paid plans you can manage auto scan preferences per website on your dashboard.

How often are vulnerability databases updated?


Ownership of Target Sites & Licensing

Do I need to own the website that I want to scan?

You need to own or have permission to scan a website. When you sign up you will need to prove that you own the website by placing an alphanumeric key in your website code.

How do I authenticate a website to prove that it is mine?

By placing an alphanumeric key in your website code. Easy to follow step-by-step instructions are provided on your dashboard.

How do I assign a license to a website?

After you authenticate your website, a license is automatically assigned upon first successful scan.

Can I transfer a license to a different website?

Licenses are reset per billing cycle or on the 1st day of the month for Free plans. This mean that according to your plan, you can assign only so many licenses per billing cycle. For example, if you have a pro plan with 3 licenses, you can only add and scan 3 websites per month. If you want to delete one website and add a different one you will be able to do it on your next billing cycle before starting any scan.

Can I request additional licenses

If you have a Pro or Enterprise plan, you can request additional website licenses for a fee by contacting us through our contact page.

Additional features

Do you provide backup services?

For our Enterprise customer, we provide military grade encrypted backups. We encrypt our backups with AES-256 technology, which is the same used by the top militaries around the world to insure secrecy. If you have specific requests like geographical location storage, please contact us to arrange the best solution for your needs.

How do 1 click fix & update work?

If you have a pro or enterprise plan, you will be provided with a personalized Vulnscanner AI WordPress plugin that expand the features you have access to. With the plugin, the Vulnscanner AI platform can directly communicate with your website at a deep level. From the Vulnscanner AI you will now be able to run and manage updates, which are often the solution to security issues.

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